Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Monster Technology website, products, and services. By accessing this site or purchasing our products or services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Monster Technology website or engaging our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the website or our services. We may update these Terms from time to time; continued use after changes are posted constitutes your acceptance of the revised Terms.

2. Products and Services

Monster Technology provides office solutions and managed office services, including Managed IT, Managed Print, VoIP business phone systems, office equipment such as copiers and printers, and imaging supplies. Descriptions, specifications, and pricing of products and services are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including where product is unavailable or pricing has been listed in error.

3. Quotes, Orders, and Payment

Quotes are valid for the period stated and are subject to confirmation at the time of order. All orders are subject to acceptance by Monster Technology. Payment terms, including any deposits, will be specified in your quote, invoice, or service agreement. Late payments may be subject to interest and collection costs as permitted by applicable law. Leasing arrangements are governed by the separate terms of the applicable lease agreement.

4. Service Agreements

Managed services — including Managed IT, Managed Print, and hosted VoIP — are provided under the terms of an applicable service agreement or statement of work, which together with these Terms govern the relationship. Service levels, scope, response times, and fees are as set out in that agreement. In the event of a conflict between these Terms and a signed service agreement, the signed agreement controls.

5. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the website by any third party. You may not attempt to gain unauthorized access to any portion of the website, our systems, or any networks connected to the website, or use the website to transmit malicious code or otherwise interfere with its operation.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Monster Technology or its licensors and is protected by applicable intellectual property laws. The Monster Technology name and logo, and partner brand names and logos shown, are the trademarks of their respective owners. You may not reproduce, distribute, or create derivative works from any content without prior written permission.

7. Third-Party Brands and Links

References to manufacturers and partner brands are for identification purposes only and do not imply endorsement. The website may contain links to third-party sites that are not under our control; we are not responsible for the content or practices of those sites.

8. Warranties

Manufacturer warranties apply to hardware and consumables as provided by the respective manufacturer. Where Monster Technology offers its own satisfaction guarantee on specific products, such as remanufactured toner, the terms of that guarantee apply. Except as expressly stated, the website and its content are provided "as is" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Monster Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website, products, or services. Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Monster Technology and its officers, employees, and agents from any claims, damages, or expenses arising out of your breach of these Terms or your misuse of the website, products, or services.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

12. Contact

Questions about these Terms may be directed to Monster Technology at sales@monstertechnology.net or (877) 227-0142. Corporate office: 1730 E Holly Ave, El Segundo, CA 90245.